💼 Helpdesk Technician

Company
Dale WorkForce Solutions
Location
Wheeling, WV
Date posted
2025-01-21
Job Type
None
Industry
IT / Computing / Software
Description
Position Summary and General Purpose: The Service Operations Specialist I position is non-exempt and works under the general supervision of the Service Operations Manager. The position is part of a dynamic team being the single point of contact for the efficient resolution of technical issues and offer customer service on non-IT items as necessary. This individual will provide support to attorneys, staff, and clients on the Firm's computer systems across multiple regions. This department...See full description
Important Skills Hard skillsSoft Skills
Troubleshooting Network Administration Hardware Maintenance Operating Systems (Windows, Linux) Technical Support Data Backup Software Installation Communication Problem-solving Customer Service Time Management
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