πΌ Technical Support Specialist
- Company
- Relativity
- Location
- Virginia Beach, VA
- Date posted
- 2025-01-20
- Job Type
- None
- Industry
- IT / Computing / Software
- Description
- Posting TypeRemote, HybridJob OverviewThe Technical Support Specialist provides technical support aligned with a specific product vertical to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction with our customers and require the development of in-depth technical product, SQL, network and server knowledge and exceptional customer service skills. On a...See full description
- Important Skills Hard skillsSoft Skills
- Troubleshooting Network Configuration Hardware Repair Software Installation Customer Support Database Management Server Administration Communication Problem-solving Time Management Teamwork Customer Service
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