💼 Technical Support Analyst 3 - 100% ON SITE

Company
Integrated Resources
Location
Richmond City, VA
Date posted
2024-11-30
Job Type
contract
Industry
IT / Computing / Software
Description
Job Title: Technical Support Analyst 3 Location: Richmond, V Duration: 12 months Contract BOUT THE ROLE The Help Desk /Tech Support role is responsible for providing computer information systems support via the phone, email or at a customer workstation. Also responsible for triage of incoming new calls and monitoring of existing calls for completion. Support duties include but are not limited to network connectivity troubleshooting, desktop hardware, OS, printers, phone, and Multimedia...See full description
Important Skills Hard skillsSoft Skills
Troubleshooting Network Configuration Hardware Repair Software Installation Customer Support Database Management Server Administration Communication Problem-solving Time Management Teamwork Customer Service
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