💼 Customer Service Representative

Company
Insight Global
Location
Norfolk, VA
Date posted
2025-01-14
Job Type
None
Industry
Customer service / support
Description
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Work with internal departments to meet customer's needs Data entry in various platforms Participate in ongoing client status calls and implementation calls to review, understand and provide guidance on payroll set up and identify and resolve potential issues Qualifications...See full description
Important Skills Hard skillsSoft Skills
Customer service Problem solving Communication Time management Knowledge of company products/services Technical troubleshooting Multitasking Empathy Patience Adaptability Active listening Conflict resolution
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