πΌ Field Service Technician
- Company
- Getronics
- Location
- Austin, TX
- Date posted
- 2025-01-19
- Job Type
- None
- Industry
- IT / Computing / Software
- Description
- Role Overview: The Field Service Technician provides onsite repair and installation services for various OEM products, including desktops, laptops, and tablets. The role involves direct interaction with clients to address and resolve technical issues promptly and accurately. Responsibilities: Provide onsite hardware repair and installation for laptops, desktops, workstations, and tablets. Perform maintenance, upgrades, and repairs of IT products. Ensure all service level agreements (SLAs)...See full description
- Important Skills Hard skillsSoft Skills
- Troubleshooting Equipment repair Technical knowledge Computer skills Electrical systems Mechanical systems Customer service Communication Problem-solving Time management
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