💼 Contact Center Architect (100% Remote- CX1, Genesys, Connect)
- Company
- Optomi
- Location
- Austin, TX
- Date posted
- 2025-01-07
- Job Type
- None
- Industry
- IT / Computing / Software
- Description
- Contact Center Architect- 100% Remote Optomi, in partnership with an enterprise level industry leader, is seeking an experienced Contact Center Architect to join their team. This architect will help consolidate and integrate various CCaaS providers into the environment, leveraging capabilities with each solution for varying lines of business throughout the organization. They will help mature CCaaS and work closely with various stakeholders and other departments across the organization....See full description
- Important Skills Hard skillsSoft Skills
- active listening customer service problem-solving communication multi-tasking time management computer literacy patience empathy stress management
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