💼 Help Desk Support Specialist

Company
Upstream Risk Management Ltd
Location
Nashville, TN
Date posted
2025-01-16
Job Type
None
Industry
Customer service / support
Description
This is an exciting and rare opportunity. We are looking for a Tier 1 Support Specialist to embed full time with Amazon’s corporate security team. The support specialist will join a global team of help desk professionals who are collectively responsible for responding to reported security device issues from c. 400 corporate locations across the globe. You will be responsible for the intake of reported security device issues, programming requests, triage of those requests, execution of...See full description
Important Skills Hard skillsSoft Skills
Customer service Problem solving Communication Time management Knowledge of company products/services Technical troubleshooting Multitasking Empathy Patience Adaptability Active listening Conflict resolution
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