💼 Customer Care Representative

Company
ConsultNet Technology Services and Solutions
Location
North Kingstown, RI
Date posted
2025-01-16
Job Type
None
Industry
Customer service / support
Description
Customer Care Representative responds to inquiries regarding insurance coverage submitted by association members through various channels, assisting in the enrollment process and servicing policies. Expected to demonstrate all the required skills and abilities on a timely basis by performing the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other additional duties may be assigned. Answers inbound calls involving questions leading to sales of new policies and...See full description
Important Skills Hard skillsSoft Skills
Customer service Problem solving Communication Time management Knowledge of company products/services Technical troubleshooting Multitasking Empathy Patience Adaptability Active listening Conflict resolution
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