👨‍🔬 User Experience Researcher

Company
PTR Global
Location
Irving, TX
Date posted
2025-01-06
Job Type
None
Industry
IT / Computing / Software
Description
What you'll do You will be working on Internal-facing application for call center agents. Top 3 to 5 skillsets / years of experience - Collaborate with product owners and stakeholders to develop a deep understanding of business problems and advocate for user experience (5 years) Create research strategies that help define and work toward product portfolio objectives and key results (5 years) Use analytical tools (Adobe Analytics, Quantum Metric) to gather data insights that aid and...See full description
Important Skills Hard skillsSoft Skills
User research Usability testing Data analysis Survey design Interviewing Information architecture Persona creation Critical thinking Communication Empathy Problem-solving Collaboration
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