💼 Technical Support Specialist

Company
Akkodis
Location
Kansas City, KS
Date posted
2025-01-13
Job Type
None
Industry
IT / Computing / Software
Description
Job Title: Technical Support Analyst Job Summary: We are looking for a Technical Support Analyst to deliver first- and second-level support for both hardware and software products and services. The analyst will be responsible for troubleshooting, diagnosing, and resolving issues through user communication, assisting with problem recognition, research, isolation, and resolution. This role primarily focuses on resolving basic to moderately complex technical problems, escalating advanced issues...See full description
Important Skills Hard skillsSoft Skills
Troubleshooting Network Configuration Hardware Repair Software Installation Customer Support Database Management Server Administration Communication Problem-solving Time Management Teamwork Customer Service
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