💼 Lead Reservationist
- Company
- Transdev
- Location
- Englewood, CO
- Date posted
- 2024-09-01
- Job Type
- None
- Industry
- Healthcare / nursing
- Description
- Description Lead Reservationist Overview: The Lead Reservationist is responsible for daily supervision and coaching of reservationists on the floor and at remote locations. The pay is $18/hour. Responsibilities: Assuring quality of operations including monitoring and observing customer phone calls and coaching to resolve customer service issues and compliance with the MBTA policies and procedures Resolving routine reservations staffing issues, including covering breaks, staff tardiness or...See full description
- Important Skills Hard skillsSoft Skills
- leadership communication problem-solving organization time management customer service team management emotional intelligence flexibility critical thinking
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