👩🏿💼 Customer Experience Research Manager
- Company
- CertainTeed
- Location
- Malvern, PA
- Date posted
- 2025-01-07
- Job Type
- None
- Industry
- Marketing / advertising / PR
- Description
- What’s the job? The Customer Experience Research Manager plays a crucial role in understanding customer behaviors, preferences, and trends. The incumbent’s role focuses on facilitating the exchange and application of knowledge between researchers and end-users, and will act as bridges between marketing, the business and research agencies to ensure that research findings are accessible, understandable, and actionable. Partnering with the Customer Experience Insights Manager, their primary...See full description
- Important Skills Hard skillsSoft Skills
- Communication Data collection Interviewing Attention to detail Time management Data analysis Market research techniques Active listening Interpersonal skills Problem-solving Critical thinking Flexibility
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