πŸ’Ό IT Support Specialist

Company
firstPRO, Inc
Location
Allentown, PA
Date posted
2025-01-14
Job Type
None
Industry
IT / Computing / Software
Description
Responsibilities: Provide technical support and troubleshooting assistance to end-users via phone, email, or in-person Diagnose and resolve hardware, software, and network issues Install, configure, and maintain computer systems and software applications Set up and support mobile devices such as smartphones and tablets Collaborate with other IT team members to resolve complex technical issues Document all support activities and resolutions in a ticketing system Assist with the implementation...See full description
Important Skills Hard skillsSoft Skills
Troubleshooting Network Administration Hardware Maintenance Operating Systems (Windows, Linux) Technical Support Data Backup Software Installation Communication Problem-solving Customer Service Time Management