πΌ IT Support Specialist
- Company
- firstPRO, Inc
- Location
- Allentown, PA
- Date posted
- 2025-01-14
- Job Type
- None
- Industry
- IT / Computing / Software
- Description
- Responsibilities: Provide technical support and troubleshooting assistance to end-users via phone, email, or in-person Diagnose and resolve hardware, software, and network issues Install, configure, and maintain computer systems and software applications Set up and support mobile devices such as smartphones and tablets Collaborate with other IT team members to resolve complex technical issues Document all support activities and resolutions in a ticketing system Assist with the implementation...See full description
- Important Skills Hard skillsSoft Skills
- Troubleshooting Network Administration Hardware Maintenance Operating Systems (Windows, Linux) Technical Support Data Backup Software Installation Communication Problem-solving Customer Service Time Management
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