💼 Front Desk Agent | State College Springhill Suites
- Company
- Shaner Hotel Group
- Location
- University Park, PA
- Date posted
- 2025-01-02
- Job Type
- None
- Industry
- Catering / hospitality
- Description
- Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned....See full description
- Important Skills Hard skillsSoft Skills
- customer service communication organizational skills time management computer skills problem-solving multitasking interpersonal skills patience attention to detail
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