πŸ’Ό Customer Service Support Associate

Company
Medcare Equipment Company
Location
Greensburg, PA
Date posted
2024-12-19
Job Type
None
Industry
Admin / clerical / secretarial
Description
Job Summary/Job Purpose: The Customer Service Support Specialist has the primary responsibility of handing initial referral contact by assigning all inbound referrals to the appropriate department. They are there to receive incoming faxes and orders and assign all customer orders according to procedure in a timely, efficient, and accurate manner. Job Duties / Essential Functions: Responsible for monitoring incoming orders received via fax or email from referral sources. Ensures all required...See full description
Important Skills Hard skillsSoft Skills
Customer service Problem solving Communication Time management Knowledge of company products/services Technical troubleshooting Multitasking Empathy Patience Adaptability Active listening Conflict resolution