📒 Customer Account Specialist II

Company
Saint-Gobain
Location
Malvern, PA
Date posted
2024-11-13
Job Type
None
Industry
Customer service / support
Description
Job Summary What’s the job? Under the supervision of the Service Center Supervisor or Manager the Customer Account Specialist-2 is accountable for establishing a strong customer relationship based on trust and responsiveness to deliver World Class Service to the incumbents’ customer base. The CAS will accurately process customer orders in an efficient manner to ensure we exceed our customers’ expectations. Additionally, the CAS-2 will manage multi-part customer complaints/concerns and be...See full description
Important Skills Hard skillsSoft Skills
Customer service Problem solving Communication Time management Knowledge of company products/services Technical troubleshooting Multitasking Empathy Patience Adaptability Active listening Conflict resolution
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