๐Ÿ’ผ Customer Service Representative

Company
Genuine Parts Company
Location
Pittsburgh, PA
Date posted
2024-11-21
Job Type
None
Industry
Customer service / support
Description
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: โ€ข Responds to basic customer inquires regarding products, provides quotes, and handles order entry. โ€ข Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). โ€ข Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain...See full description
Important Skills Hard skillsSoft Skills
communication problem-solving customer service multi-tasking time management computer skills data entry empathy patience positive attitude