💼 Customer support analyst

Company
EnSoftek inc.
Location
Beaverton, OR
Date posted
2024-11-16
Job Type
None
Industry
IT / Computing / Software
Description
Job Responsibilities EnSoftek is currently seeking a support analyst Skills and Experience: The EHR application (SaaS) Support analyst main role is to successfully carry out the full implementation lifecycle of a behavioral health EHR system, including planning, clinical workflow design and training. Responsibilities: Provide technical support and assistance to the clinical staff and/or physician/provider users Troubleshoot issues, provide support over the phone Resolve issues Raising...See full description
Important Skills Hard skillsSoft Skills
Troubleshooting Network Configuration Hardware Repair Software Installation Customer Support Database Management Server Administration Communication Problem-solving Time Management Teamwork Customer Service
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