💼 Customer Service Representative
- Company
- Paymentus
- Location
- Charlotte, NC
- Date posted
- 2025-01-13
- Job Type
- None
- Industry
- Customer service / support
- Description
- Summary/Objective The Customer Service Representative I is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment processing, payment information inquiries, troubleshooting/etc. Essential Functions/ Responsibilities Process payments for our client's mutual customers (Inbound and Outbound). Assist customers by explaining procedures, answering questions, and providing relative information in a...See full description
- Important Skills Hard skillsSoft Skills
- communication problem-solving customer service multi-tasking time management computer skills data entry empathy patience positive attitude
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