💼 Call Center Representative
- Company
- AppleOne Employment Services
- Location
- Winston Salem, NC
- Date posted
- 2025-01-19
- Job Type
- None
- Industry
- Customer service / support
- Description
- The Customer Service Representative is responsible for inbound customer service inquiries received from internal and external callers along with maintaining and growing strong customer relationships. Essential Duties and Responsibilities: Take ownership of any inquiry, issue or concern the caller may have and determine appropriate course of action. Answer inbound calls and field questions pertinent to client files and determine appropriate course of action. Serve as the initial point of...See full description
- Important Skills Hard skillsSoft Skills
- active listening customer service problem-solving communication multi-tasking time management computer literacy patience empathy stress management
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