💼 Customer Service Specialist

Company
Robert Half
Location
Union, NJ
Date posted
2025-01-14
Job Type
None
Industry
Customer service / support
Description
We are seeking a dedicated and friendly customer service representative to join our team. The role involves forming strong customer relationships, addressing client queries, and resolving any service-related issues. Key Responsibilities: Answer customer inquiries via phone, email, and in-person. Process orders, forms, applications, and requests. Handle customer complaints; provide appropriate solutions and alternatives within a time limit and follow up to ensure resolution. Maintain a...See full description
Important Skills Hard skillsSoft Skills
Customer service Problem solving Communication Time management Knowledge of company products/services Technical troubleshooting Multitasking Empathy Patience Adaptability Active listening Conflict resolution
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