💼 Help Desk Support Specialist

Company
Acro Service Corp
Location
Carson City, NV
Date posted
2025-01-14
Job Type
None
Industry
IT / Computing / Software
Description
Job Title: Help Desk Analyst Project Duration: 06-12 Months Location: Carson City, NV (89701) - Hybrid JOB DESCRIPTION: Main Duties: Client Service: Serve as the primary point of contact for helpdesk customers, ensuring a personalized approach to address their inquiries and resolve 1st line requests and technical issues related to election systems and software. Collaborate closely with team leaders or management to address more complex issues and escalate when necessary, focusing on speedy...See full description
Important Skills Hard skillsSoft Skills
Troubleshooting Network Administration Hardware Maintenance Operating Systems (Windows, Linux) Technical Support Data Backup Software Installation Communication Problem-solving Customer Service Time Management
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