💼 IT Support Specialist

Company
SyllogisTeks
Location
Clayton, MO
Date posted
2025-01-07
Job Type
None
Industry
IT / Computing / Software
Description
PRIMARY DUTIES AND RESPONSIBILITIES: Desktop support: Provides daily support for the computing desktop; including operating system, software installation and maintenance, and hardware. Respond to assigned tickets. Evaluates, prioritizes, resolves problems and requests, or escalates to appropriate support areas. Acts as the front-facing support liaison for all desktop-related support issues. Provides support documentation for Tier 1 Service Desk. Collaborates with higher level technical areas...See full description
Important Skills Hard skillsSoft Skills
Troubleshooting Network Administration Hardware Maintenance Operating Systems (Windows, Linux) Technical Support Data Backup Software Installation Communication Problem-solving Customer Service Time Management
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