💼 Front Desk Supervisor (FT)

Company
Grand Traverse Resort and Spa
Location
Acme, MI
Date posted
2024-12-18
Job Type
None
Industry
Catering / hospitality
Description
SUMMARY Associate will be responsible for appropriately training staff to uphold proper front desk etiquette and procedures, check guests into hotel rooms as well as out, act as a resort ambassador with each guest, maintain expected guest service standards and operational procedures and maintain training and departmental procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES To organize and implement training and cross training program for staff Maintain and update both training and trainers...See full description
Important Skills Hard skillsSoft Skills
Event planning Customer service Public speaking Organizational skills Time management Teamwork Creativity Interpersonal skills Communication skills Problem-solving
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