💼 Network Operations Center Engineer

Company
STAFFWORXS
Location
Grand Rapids, MI
Date posted
2025-01-20
Job Type
None
Industry
IT / Computing / Software
Description
NOC engineer Grand Rapids, MI (Only Locals) Full Time Required Skills/Experience: Supervise and mentor L1 and L2 NOC Engineers. Oversee the response to network alerts and hardware malfunctions. Ensure timely diagnosis and troubleshooting of network errors. Track and document network issues; compile and review incident reports. Conduct root cause analysis for recurring issues and implement preventive measures. Lead and coordinate Bridge calls for P1/P2 issues. Develop and maintain standard...See full description
Important Skills Hard skillsSoft Skills
Networking Troubleshooting Network Security Routing and Switching Wireless Networks TCP/IP Configuration Management Communication Problem-solving Attention to Detail Analytical Thinking Customer Service
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