💼 Front Desk Supervisor (FT)
- Company
- Grand Traverse Resort and Spa
- Location
- Acme, MI
- Date posted
- 2024-12-18
- Job Type
- None
- Industry
- Catering / hospitality
- Description
- SUMMARY Associate will be responsible for appropriately training staff to uphold proper front desk etiquette and procedures, check guests into hotel rooms as well as out, act as a resort ambassador with each guest, maintain expected guest service standards and operational procedures and maintain training and departmental procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES To organize and implement training and cross training program for staff Maintain and update both training and trainers...See full description
- Important Skills Hard skillsSoft Skills
- customer service communication organizational skills time management computer skills problem-solving multitasking interpersonal skills patience attention to detail
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