💼 Training Coordinator
- Company
- Themesoft Inc.
- Location
- Troy, MI
- Date posted
- 2025-02-01
- Job Type
- None
- Industry
- IT / Computing / Software
- Description
- Job Role: Training Coordinator Location: Dearborn, MI (50 Kirts Blvd Troy, MI office) Type: Onsite Job Description/About the job/Your Role As a Training coordinator, you will be primarily responsible for Training the L1 agents and overseeing training requirements. Monitor Software Support Hotline related dashboards Participate in monthly calibration sessions, peer reviews, team meetings, coaching and training sessions Achieve all customer handling/resolution objectives and metrics while...See full description
- Important Skills Hard skillsSoft Skills
- Excellent written and verbal communication skills Proficiency in using communication tools and software Knowledge of social media platforms and digital marketing Ability to develop and implement communication strategies Experience in media relations and public speaking Basic knowledge of graphic design and video editing Strong organizational and project management skills Effective interpersonal skills Strong problem-solving abilities Ability to work in a team Flexibility and adaptability Attention to detail
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