💼 Technical Support Engineer

Company
Elevate Technology Solutions
Location
Brockton, MA
Date posted
2025-01-20
Job Type
None
Industry
IT / Computing / Software
Description
Elevate Technology Solutions is currently accepting applications for a Tier 1 Support Engineer . Your role is to act as the first point of contact for client IT support requests and incidents. Triaging and resolving basic IT issues like password resets, software troubleshooting, and general end-user support. This is a position based out of our Brockton, MA headquarters and does require working from the office and client sites. The Tier 1 Support Engineer will be responsible for the following...See full description
Important Skills Hard skillsSoft Skills
Troubleshooting Network Configuration Hardware Repair Software Installation Customer Support Database Management Server Administration Communication Problem-solving Time Management Teamwork Customer Service
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