👨🏽‍💼 Case Management Specialist

Company
Dexian
Location
Lexington, MA
Date posted
2025-01-24
Job Type
None
Industry
Customer service / support
Description
Job Title : Patient Support Manager (PSM) Location: Lexington MA Duration: 3 months (Temp to Hire) Hybrid- Remote w/ a couple of days in the office Works in a highly visible, strong team environment to provide exceptional Customer Service on all levels. Specifically, listen to and counsel patients and medical professionals, interpreting their specific needs and providing friendly, professional and well-informed answers to their questions. PSM's will work with patients, physician offices,...See full description
Important Skills Hard skillsSoft Skills
Customer service Problem solving Communication Time management Knowledge of company products/services Technical troubleshooting Multitasking Empathy Patience Adaptability Active listening Conflict resolution
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