💼 Customer Service Partner Specialist (628311)

Company
Planet Professional
Location
Boston, MA
Date posted
2025-01-19
Job Type
None
Industry
Customer service / support
Description
6 Month Contract, must have Retail Industry OR BPO (Business Process Outsourcing) experience. $30-$36/hr. Customer Service Partner Specialist 6-Month Contract Fully Remote, working EST Hours Must Haves: 3-5 years of experience in customer service, call center operations, within retail and/or BPO settings. In-depth understanding of call center metrics (e.g., AHT, SLA, CSAT). System proficiency in CRM platforms Experience in training, quality, onboarding, or coaching team members preferred....See full description
Important Skills Hard skillsSoft Skills
Customer service Problem solving Communication Time management Knowledge of company products/services Technical troubleshooting Multitasking Empathy Patience Adaptability Active listening Conflict resolution
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