๐Ÿ’ผ Call Center Representative

Company
ROCS Grad Staffing
Location
Rockville, MD
Date posted
2025-01-13
Job Type
None
Industry
Customer service / support
Description
A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Hereโ€™s a general job description for this role: Job Title: Call Center Representative Job Summary: As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service through phone, email, or chat. You will be responsible for addressing inquiries, resolving complaints, processing orders, and providing...See full description
Important Skills Hard skillsSoft Skills
active listening customer service problem-solving communication multi-tasking time management computer literacy patience empathy stress management