💼 CUSTOMER SERVICE ASSOCIATE (CLASS CODE 7401)

Company
City of New Orleans, LA
Location
Lafayette Square, LA
Date posted
2024-12-19
Job Type
None
Industry
Customer service / support
Description
Kind of Work Intermediate level customer service work in a high volume call center at the Sewerage & Water Board. Work receiving, processing, and responding to service requests and agency informational inquires received from the public via the telephone, in-person, facsimiles, e-mails, and other electronic services; and related work as required. This position will not handle police, fire or ems related public safety calls. Note: Employees in this classification work a fixed or rotating shift...See full description
Important Skills Hard skillsSoft Skills
active listening customer service problem-solving communication multi-tasking time management computer literacy patience empathy stress management
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