πΌ Customer Experience Specialist - Full-Time Permanent
- Company
- Shoe Sensation, Inc.
- Location
- Watson, IN
- Date posted
- 2024-12-19
- Job Type
- None
- Industry
- Customer service / support
- Description
- Customer Experience Specialist - Full Time Permanent Immediate opening Position Overview: The Customer Experience Specialist will manage large amounts of inbound and outbound communication in several formats, including phone, email, mail, or social media. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries - keeping customer satisfaction at the core of every decision and behavior. This full time position is part of a...See full description
- Important Skills Hard skillsSoft Skills
- Customer service Problem solving Communication Time management Knowledge of company products/services Technical troubleshooting Multitasking Empathy Patience Adaptability Active listening Conflict resolution
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