💼 Technical/Customer Support Onsite - BILINGUAL

Company
Innova
Location
Boise, ID
Date posted
2024-11-19
Job Type
contract
Industry
IT / Computing / Software
Description
Innova Solutions has a client that is immediately hiring for a Technical Support Specialist Position type: Contract to Hire Duration: 4 Month Location: Boise Idaho As a Technical Support Specialist, you will: Handle all in-bound customer support interactions (phone calls, email, web requests) Appropriately escalate technical support issues within the technical support team and provide any data or support in order to facilitate a quick resolution to the customer's issues. Maintain ongoing...See full description
Important Skills Hard skillsSoft Skills
Troubleshooting Network Configuration Hardware Repair Software Installation Customer Support Database Management Server Administration Communication Problem-solving Time Management Teamwork Customer Service
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