💼 CUSTOMER SERVICE SUPERVISOR - KAUAI

Company
Y. Hata & Co., Limited
Location
Lihue, HI
Date posted
2025-01-20
Job Type
None
Industry
Customer service / support
Description
Position Summary Description: Supervises the customer service group by providing leadership, peer coaching on operational tasks, and reinforcing operational standards and procedures. He/She addresses Sales Support Coordinator (SSC) questions, ensures operational efficiency, and creates an atmosphere focused on delivering high quality customer service and exceptional customer satisfaction. In addition to the standard job duties of the SSC position, he/she sets the example for others in all...See full description
Important Skills Hard skillsSoft Skills
leadership communication problem-solving organization time management customer service team management emotional intelligence flexibility critical thinking
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