💼 Technical Support Analyst (Mac and Windows)

Company
TekStream Solutions
Location
Atlanta, GA
Date posted
2025-01-13
Job Type
None
Industry
IT / Computing / Software
Description
TekStream Solutions is seeking a Technical Support Analyst with experience supporting customers with both Mac and Windows devices. This is an in-person, contract opportunity with a duration of 12 months. This team provides face-to-face support in an enterprise environment of 4,000 users in the Atlanta office. This person will assist customers with setting up new laptops (both Mac and Windows), connecting to technology systems, and troubleshooting issues. Job Responsibilities: Greet and...See full description
Important Skills Hard skillsSoft Skills
Troubleshooting Network Configuration Hardware Repair Software Installation Customer Support Database Management Server Administration Communication Problem-solving Time Management Teamwork Customer Service
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