💼 Technical Support Specialist - Weekend Overnight - Government

Company
Relativity
Location
Wilmington, DE
Date posted
2025-01-21
Job Type
None
Industry
IT / Computing / Software
Description
Posting TypeRemoteJob OverviewThe Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction with our customers and require the development of in-depth technical product, SQL, network and server knowledge and exceptional customer service skills. On a daily basis, the Technical Support Specialist...See full description
Important Skills Hard skillsSoft Skills
Troubleshooting Network Configuration Hardware Repair Software Installation Customer Support Database Management Server Administration Communication Problem-solving Time Management Teamwork Customer Service
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