πŸ’Ό Customer Service Supervisor

Company
TransCore
Location
Cheswold, DE
Date posted
2024-12-19
Job Type
None
Industry
Customer service / support
Description
TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Customer Service Supervisor to join our team in Dover, Delaware. Job Summary: The Call Center Supervisor is primarily responsible to supervise, train, and monitor the daily activities, tasks, and all projects of the customer service staff under their direction. The Call Center Supervisor also addresses all Customer Service issues pertaining to account-related inquiries and violation image identification, approvals and...See full description
Important Skills Hard skillsSoft Skills
leadership communication problem-solving organization time management customer service team management emotional intelligence flexibility critical thinking