👩‍💼 Incident & Problem Management Analyst

Company
Ampstek
Location
Denver, CO
Date posted
2025-02-01
Job Type
None
Industry
IT / Computing / Software
Description
Job Title: Incident & Problem Management Analyst Location: Denver , CO (Onsite)_Local preferred Duration: Long Term Contract Job Description: We are looking for a skilled Incident & Problem Management Analyst to join our IT Operations team. This role is focused on managing critical incidents and problems, ensuring that services are restored quickly, and working to identify and resolve underlying issues to prevent recurrence. Key Responsibilities: • Incident Management: o Manage and resolve...See full description
Important Skills Hard skillsSoft Skills
Troubleshooting Network Configuration Hardware Repair Software Installation Customer Support Database Management Server Administration Communication Problem-solving Time Management Teamwork Customer Service
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