💼 Hybrid Dynamic Role as Customer Service and Social Media Specialist
- Company
- Retail Reinvented
- Location
- Textile Finance, CA
- Date posted
- 2024-11-15
- Job Type
- None
- Industry
- Customer service / support
- Description
- We are seeking a dynamic and customer-focused individual to join our team as a Customer Service and Social Media Specialist . This hybrid role requires a passionate professional who can deliver outstanding customer support and effectively manage our social media presence. Customer Service Responsibilities Provide exceptional customer service via email, live chat, and voice calls . Utilize customer service desk software platforms like Zendesk or Kustomer to manage and resolve customer...See full description
- Important Skills Hard skillsSoft Skills
- Customer service Problem solving Communication Time management Knowledge of company products/services Technical troubleshooting Multitasking Empathy Patience Adaptability Active listening Conflict resolution
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