πŸ’Ό Technical Support Specialist

Company
Relativity
Location
Phoenix, AZ
Date posted
2025-01-21
Job Type
None
Industry
IT / Computing / Software
Description
Posting TypeRemote, HybridJob OverviewThe Technical Support Specialist provides technical support aligned with a specific product vertical to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction with our customers and require the development of in-depth technical product, SQL, network and server knowledge and exceptional customer service skills. On a...See full description
Important Skills Hard skillsSoft Skills
Troubleshooting Network Configuration Hardware Repair Software Installation Customer Support Database Management Server Administration Communication Problem-solving Time Management Teamwork Customer Service