💼 Help Desk Floor Supervisor

Company
GovCIO
Location
Douglas, AK
Date posted
2024-12-19
Job Type
None
Industry
IT / Computing / Software
Description
Overview GovCIO is currently hiring for a Help Desk Floor Supervisor for the HUD contract. This role will be remote. Responsibilities Resolves technical problems and answers queries by telephone or e-mail in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and analyzes problems utilizing guidelines and prescribed solutions. May route calls to product line specialists. Maintains and updates...See full description
Important Skills Hard skillsSoft Skills
leadership communication problem-solving organization time management customer service team management emotional intelligence flexibility critical thinking
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