- Career Description
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A sales associate is responsible for selling products or services to customers. They greet customers, help them find products or services they are looking for, provide information about the products or services, handle transactions, and resolve customer complaints. Sales associates need to have excellent customer service skills, strong communication and negotiation skills, and a good understanding of the products or services they are selling. They also need to be able to analyze data to identify sales trends and opportunities. Sales associates should have good interpersonal skills, be able to manage their time effectively, and have emotional intelligence to understand and empathize with customers.
- Hard Skills
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customer service
communication
negotiation
product knowledge
sales techniques
data analysis
problem-solving
- Soft Skills
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interpersonal skills
time management
emotional intelligence
- Relevant Educations
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High school diploma
Associate's degree
Bachelor's degree
- Similar titles
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Customer service representative
Retail salesperson
Account manager
- Work hours
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Standard Work Hours
Flexibility
Irregular Schedules
Sales Associate Jobs
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